At a Glance
- Liza Ravenscroft joins Kensington Palace press office from Edelman
- She specializes in crisis management for high-profile brands
- The hire follows renewed scrutiny over Prince Andrew’s ties to Jeffrey Epstein
- Why it matters: Palace signals readiness to handle ongoing reputational threats
The Prince and Princess of Wales have strengthened their communications team by hiring a senior public relations executive with deep experience in crisis management, News Of Losangeles understands.
New Staff Addition
Liza Ravenscroft is moving from global PR firm Edelman to Kensington Palace, where she will handle day-to-day media relations for Prince William and Kate Middleton. Her LinkedIn profile shows she currently leads a U.K. team managing more than £2 million in annual business, advising brands navigating complex risks and live crises.
Ravenscroft’s background includes steering high-profile clients through reputational storms-expertise that may prove valuable as the royal family continues to face fallout from the Andrew Mountbatten-Windsor scandal.
Palace Denies Crisis Role
Although Ravenscroft’s résumé centers on crisis communications, sources tell News Of Losangeles her new position is not crisis-specific. Instead, she will work across routine press and media requests that reach the palace from outlets worldwide.
The appointment emerges weeks after King Charles ordered Prince Andrew to vacate Royal Lodge, the 30-room mansion he has called home for over two decades. Andrew, 65, is expected to relocate to a smaller private residence on the Sandringham estate. The order came in October 2025, when the King also stripped his younger brother of remaining royal titles and patronages amid renewed scrutiny over his association with convicted sex offender Jeffrey Epstein.
Inside the Hire
Edelman’s U.K. operation is led by Julian Payne, former head of media for Charles when he was Prince of Wales. The Mail on Sunday, which first reported Ravenscroft’s move, suggested Payne may have endorsed her transition to the Waleses’ office.
> “It is unlikely to be a coincidence that one of his most senior and respected members of staff has taken a key role in Kate and William’s office after a period of turmoil,” the newspaper quoted an unnamed source.
Neither Kensington Palace nor Edelman has released an official statement on the hire.
Recent Staff Changes
The Waleses’ communications team has undergone several shifts in recent months:
- July 2025: Natasha Archer, personal assistant to the Princess of Wales for 15 years, departed to launch a private consultancy
- January 2026: Longtime nanny Maria Teresa Turrion Borrallo received the Royal Victorian Medal (Silver) for her service since Prince George’s birth in 2013
Archer, 37, joined the household in 2010 as a joint PA to William and Kate, later becoming Kate’s unofficial stylist and most recently serving as senior private executive assistant to the couple.
Andrew’s Uncertain Future
Andrew’s forced exit from Royal Lodge marks the latest effort by King Charles and Prince William to distance the monarchy from the Duke of York. William publicly backed his father’s decision to revoke Andrew’s remaining roles, according to palace insiders.
The Duke retains his military rank of Vice-Admiral but no longer carries out public engagements. His legal settlement with Virginia Giuffre in 2022, reported to exceed £12 million, continues to fuel public criticism over his use of taxpayer-funded accommodations.
Communications Strategy
By bringing Ravenscroft on board, the Waleses gain an executive experienced in:
- Real-time crisis monitoring
- Reputational risk assessment
- Media strategy for high-net-worth individuals
- Brand rehabilitation campaigns
Her day-to-day duties will include drafting press releases, fielding media inquiries, and coordinating broadcast requests-standard functions that can escalate rapidly when scandal dominates headlines.
Royal Reshuffle
The palace personnel moves reflect a broader restructuring under Charles’s reign. Senior working royals now number fewer than 10, placing greater scrutiny on the communications operations supporting them.
William and Kate’s office, based at Kensington Palace, oversees media relations for the couple’s charitable ventures, royal tours, and public appearances. Ravenscroft’s arrival ensures the team retains institutional knowledge as veteran staffers exit.
Key Takeaways
- Liza Ravenscroft brings crisis-management credentials to a routine press role
- Her hire follows Prince Andrew’s eviction from Royal Lodge and title removal
- Palace sources insist the appointment is not linked to any specific scandal
- The Waleses continue modernizing their household staff ahead of future reign
