> At a Glance
> – $2.5 billion FTC settlement means up to $51 per person is still unclaimed
> – 35 million U.S. Prime users are eligible for refunds
> – Second-chance claims opened January 5, 2026; you have 180 days to file
> – Why it matters: If Amazon tricked you into Prime or blocked your cancellation, that money is legally yours-act fast before the window closes
Amazon’s $2.5 billion payout isn’t finished. Millions of Prime customers can still claw back every dollar they paid-up to $51-because federal regulators say Amazon used deceptive signup and cancellation tactics.
Who Gets the Cash
Refunds target two groups:
- Anyone enrolled in U.S. Prime from June 23, 2019 through June 23, 2025 via the “disputed enrollment process”
- Anyone who started but never finished the online cancellation-or accepted a Savings Offer while trying to quit-during the same six-year window
Court filings estimate 35 million people qualify.
How to Claim
| Phase | Dates | Action Needed |
|---|---|---|
| Auto-payout | Nov 12 – Dec 24, 2025 | Check email for Amazon notice |
| Manual claim | Jan 5 – July 2026 (180-day clock) | File at the claims portal |
If you didn’t receive an automatic refund, Amazon must email or mail you instructions by January 23, 2026. Once that notice arrives, you have 180 days to submit the simple online form.
Key Takeaways
- $51 cap equals every Prime fee you paid-no receipts required
- No cost to file; the claims portal is free
- Watch your inbox and spam folder for Amazon’s notice
- Deadline countdown starts the day you receive the instructions, so file immediately
Check your email, set a calendar alert, and claim what the FTC says Amazon owes you-before the six-month window slams shut.**
